top of page
Healing made accessible
A B2C Mobile App for connecting therapists and patients with immediate support
The problem
Finding the right therapist is overwhelming, and urgent support isn't always accessible when needed.
User research
2
Surveys
Patients & Therapists
30 - 45
Age range
2
Personas
User steps
The patient's way
Open the app to find a therapist
Fine-tune the search with a short questionnaire
Explore therapist profiles, reading reviews, articles, and available resources
Get a list of therapists for online or in-person sessions
Select a suitable therapist and starts a chat to schedule a session
Key findings
From user research
Questions
Insights
What is the most important factor when choosing a therapist?
Most patients prioritize specialization, so detailed filtering helps users find therapists based on specific expertise.
How important is it to explore an app before registering?
Users prefer to browse before signing up, so Healtime allows access to therapist profiles and resources before requiring registration.
What factors make users feel most comfortable when starting therapy?
Most patients prioritize specialization, so detailed filtering helps users find therapists based on specific expertise.
Market research
Online therapy platforms, mental health resources, therapist matching, and emergency support services.
Personalized Care
•
Users need an easy way to find a therapist who fits their needs.
•
A smart matching system and clear therapist profiles increase trust.
Encouraging Engagement
•
Free access to therapist profiles before sign-up boosts user confidence.
•
Therapist blogs and wellness tips encourage long-term app engagement.
Monetization & Accessibility
•
Flexible session pricing and subscription models improve affordability.
•
Group therapy sessions provide cost-effective mental health support.
Seamless Support
•
Quick access to emergency assistance is essential for users in crisis.
•
A one-tap urgent help feature ensures immediate professional support.
Micro-copy
•
Uses empathetic, clear language instead of clinical terms.
•
Messaging fosters trust and comfort for users.
Layout
•
Intuitive navigation inspired by leading wellness apps.
•
Clean menus and structured profiles for easy browsing.
App flow & structure
Home
Get support
(Find a Therapist)
Offer help
(For Therapists)
Immediate assistance
Resources & Blog
Search & Filters
​Profile setup
Emergency hotlines
Therapist profiles
Manage appointments
Urgent therapist matching
Booking & Scheduling
Share resources
Wireframing
Immediate care
Finding therapist
Design concept & inspirations
Healtime’s design creates a calm, supportive, and accessible space, ensuring clarity, ease of use, and emotional connection.
Pain point
Design motives
Inspirations
Finding a therapist is overwhelming and confusing.
Simple & intuitive navigation
Users fear judgment when seeking help.
Warm, empathetic design
Healtime design system
Typography
Headlines
Free text
Papyrus
Quotes
Color pallete
E6F4EA
4C6150
007070
A03A3A
333333
Buttons
Logo design
Full logo
Icon
The solution
Find your way
Search by name or start a short quiz to find the right therapist for your needs.
Your matches are here
View therapists tailored to your needs, offering online sessions, in-person meetings, or both.
Healing begins here
Choose your path: find support, offer help, or get immediate care - all from one calm starting point.
A moment to reflect
Before the results appear, users encounter a calming quote from a therapist.
Take a closer look
Explore experience, services and reviews, and easily book a session directly from the profile.
bottom of page